Updating, upgrading and improving is an important task for online shop and any other website. It’s to improve security and to improve the website functionality. But some update will break the website and it does happen a lot. While it’s ok for normal website, It’s a major problem for online shop. How do your potential customer feel when they see an error message on the top of your shop?

Well that’s what happen to me today.

I’m looking forward to buy car seat booster for my kids. Been searching every shopping mall i go and it’s nowhere to be found. The only option left is to buy online via SweetCherry official website. Surveying the website for 2-3 weeks already and when i decide to buy it today this happen.

Should i, as a first time customer feel confident? feel safe entering my private detail?